Bulk Waste & Furniture Collection

Bulky item service is provided to residents who have large items that are too large to be collected by rollout cart crews.

We pick up:

• • Furniture/Mattresses and Box Springs

  • Window/Mirrors (with glass taped and “X” marked on both sides so that it does not shatter when collected.

  • Lawn Equipment (drain oil and gas from discarded lawn mowers, weed eaters)

  • A maximum of two automobile tires will be collected.

We do not pick up:

• • Dirt/Rocks

  • Concrete/Concrete Blocks/Bricks

  • Hazardous/Flammable Material

  • Loose Ashes/Loose Sawdust

  • Roofing Shingles

  • Car Parts/Batteries

  • Logs or Stumps

  • Closed Containers (such as oil drums)

  • Propane/Oxygen Cylinders

  • Tires from Commercial Establishments

  • Large Truck or Farm Tires

Bulky items that cannot be collected by rollout cart crews require special pickup. Pickup may be scheduled by calling in two-business days prior to your scheduled collection day by calling 252 467-4800, option 7.

The City may need to designate where bulky items are to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.

Bulky items should be placed away from automobiles, mailboxes, fences, low hanging wires or limbs or other items, which might hamper collection.

The City will not pick up bulky or discarded items resulting from eviction or other legal proceedings.

The City will not pickup bulk waste from commercial establishments or multifamily locations serviced by stationary containers (dumpsters).

For additional information please contact:

Environmental Services Division
1221 Thorpe Road
P O Drawer 1180
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965

Loose Leaf Collection

The Street Division collects loose leaves during the months of November, December, and March on an alternating schedule. The city is subdivided into a north route and a south route. To determine which route a resident is assigned to, refer to the loose leaf collection map. In addition, most residents have a decal on the rollout cart serviced by the Environmental Service Division which identifies their route assignment. Residents with questions regarding the route they are assigned to or the collection schedule can call 252 467-4906. During months of collection, the schedule will be posted on the City’s home page. During those months when loose leaves are collected by the City, residents should rake their leaves to the back of curb, not in the street. If a resident lives on a strip paved street (no curb and gutter) with a ditch section, the leaves should be staged just behind the ditch. Leaves should not be placed in the ditch for collection as they may obstruct drainage and result in localized flooding during a rain event. To insure collection, residents are required to have their leaves at the street by 7:00 am Monday of their week of collection.

Rollout Cart/Garbage Collection

Household garbage and refuse is collected once each week on Tuesday, Wednesday, Thursday or Friday from residences located within the city limits of Rocky Mount. Your street address determines the collection day.

• Place your rollout cart at curbside (behind the edge of curb and gutter or edge of pavement) prior to 7:00 a.m. on your scheduled collection day. Remove the cart from the curb by midnight on the day of collection.

• Rollout carts which are not out when the collection equipment personnel passes your location will not be collected until your next scheduled day of collection.

• Place the rollout cart at curbside, not in the street, for collection. The cart should be placed away from obstacles such as automobiles, mailboxes, yard waste, bulky items, and telephone poles.

• Place the rollout cart at curbside with the lid opening (see cart lid) toward the street and handles of the cart toward the residence to avoid damage to the lid.

• The City may need to designate where rollout carts are to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.

• An additional rollout cart designated for garbage collection may be purchased from the City. Service will be provided for a maximum of two approved City rollout containers for each residence.

• Place only garbage and household waste inside your rollout cart. Break down bulky items such as boxes so that all waste will fit inside the cart.

• Do not use your rollout cart designated for garbage collection for: Dead Animals, Recycling, Hot Ashes, Loose Sawdust, Yard Waste, Motor Oil, Wet Paint, Animal Waste (unless properly double bagged in plastic bags and securely tied), Human Waste, Flammable Liquids, Unprepared Medical Waste, Other Hazardous Materials.

• Building materials are not considered residential solid waste and will not be collected. Removal and disposal of these materials are the responsibility of the resident, contractor, or homeowner. Examples of building materials we do not collect include, but are not limited to: Lumber, Bricks, Roofing Materials, Plumbing/Electrical Materials, Carpet/Flooring, Sheetrock/Plaster/Wallboard.

For additional information please contact: Environmental Services Division:

1221 Thorpe Road
P O Drawer 1180
Rocky Mount, NC 27802-1180
Phone: 252 467-4800, option 7
Fax: 252 467-4965

Yard Waste & Limb Collection

Yard waste consists of grass, weeds, leaves, tree trimmings, pruning, limbs and shrubbery no longer than 4 feet in length and 4 inches in diameter that result from homeowner maintenance of yards and gardens. A different collection crew will collect yard waste that is properly prepared and/or containerized in compliance with City regulations on the same day that your garbage and household trash are collected.

• • Your yard waste crew will collect limbs, no larger than 4 feet in length and 4 inches in diameter, that have been bundled and tied up with string or twine and weigh less than 50 lbs. For pickup of limbs and shrubbery that exceed 128 cubic feet (8 feet long by 4 feet wide by 4 feet in height), residents must call 252 467-4800, option 7 two business days prior to their scheduled collection day.

  • Tree and shrub trimmings resulting from work performed by a contractor(any one you pay to do the work) will not be collected. The contractor will be responsible for removal and disposal of this debris. The City will not pick up materials resulting from land clearing, landscaping or large improvement projects involving large or multiple tree removal.

  • Place all leaves, grass clippings, shrubbery and small limbs in a container (boxed, clear or transparent bags, yard waste carts purchased from the City or 32 gallon cans) for collection at the curb by 7:00 a.m.on your collection day. Containers should not weigh more than 50 lbs. Bags used for yard waste disposal should be left with top untied so that the driver can see that it is yard waste only. Yard waste will not be collected from wheelbarrows, drums, sheets, oversize bags or tarps.

  • Yard waste must be containerized or properly prepared and placed at curbside for collection on the resident’s property, not in the street. Rollout containers designated for yard waste disposal may be purchased from the City. Service will be provided for a maximum of two City rollout containers designated for yard waste for each residence.

  • The City may need to designate where yard waste is to be placed by residents in order to provide safe and efficient service. Residences on corner lots will be collected from the street locations considered most serviceable for collection crews and equipment.

  • The City will not pick up yard waste from vacant lots or abandoned structures. The City will not pick up yard waste from commercial establishments or multifamily locations serviced by stationary containers (dumpsters).